SHIPPING POLICY
At TrackCar, we strive to provide a seamless and reliable shipping experience for our customers. Here's what you need to know about our shipping policy:
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Processing Time:
Orders are typically processed within 1-2 business days after payment confirmation. Our efficient processing ensures that you receive your tracking devices promptly.
Shipping Methods: We offer various shipping methods to cater to your needs, including standard and expedited options. Choose the one that best suits your preferences and urgency.
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Shipping Rates:
Shipping rates are calculated based on the chosen method, destination, and the weight of your order. You can view the shipping costs during the checkout process before finalizing your purchase.
International Shipping: TrackCar proudly offers international shipping to bring our advanced GPS tracking solutions to customers worldwide. Please note that international shipping times may vary based on the destination.
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Order Tracking:
Once your order is shipped, you will receive a confirmation email with tracking information. This allows you to monitor the status and location of your package in real-time.
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Delivery Time:
Delivery times depend on the shipping method selected and the destination. Standard shipping generally takes 10 business days, while expedited shipping offers a quicker delivery option.
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Customs and Duties:
For international orders, please be aware that customs duties and taxes may apply upon arrival in the destination country. These charges are the responsibility of the customer.
Shipping Costs:
Shipping is at the expense of the owner. The customer is responsible for covering the shipping costs associated with the selected shipping method.
Missing or Lost Packages:
In the rare event that your package goes missing or is lost in transit, please contact our customer support team, and we will assist you in resolving the issue.
We are committed to ensuring a smooth shipping process for our valued customers. If you have any questions or concerns about our shipping policy, feel free to reach out to our customer support team for assistance. Thank you for choosing TrackCar for your GPS tracking needs.